Terms and Conditions
Terms and Conditions
1. GENERAL
1.1 This agreement is entered into between you and Steam Saunas Australia Pty Limited ACN 667451434 ("Steam Saunas Australia", "we", "us", or "our").
1.2 These terms and conditions outline your obligations and our responsibilities when utilising Steam Saunas Australia's ordering and delivery services ("the Services") through our website www.steamsaunasaustralia.com.au ("the Site") or via our telephone ordering service.
1.3 By registering an account with us to use the Services, you acknowledge and accept this agreement, including any future amendments or modifications made by us.
1.4 We reserve the right to amend this agreement periodically, and it is your responsibility to review any changes. Continued use of the Services after such amendments constitutes your acceptance of the updated terms and conditions.
1.5 Additional conditions related to the Services may be provided on other webpages of the Site. These conditions will be incorporated into and form part of this agreement unless they conflict with the terms and conditions outlined here. It is essential to read all available information on the product information page of any item or product you intend to order before using the Services to place an order.
2. USE OF THE SERVICES
2.1 You agree to utilise the Site and the Services for lawful purposes as specified in this agreement.
2.2 Access to the Site should only be done through the provided interface and not by any unauthorised means.
2.3 Any actions that disrupt or interfere with the operation of the Site or the Services are strictly prohibited.
2.4 Usage of any device or software that attempts to interfere with the Site or the Services is not allowed.
2.5 You may not use another member's account without obtaining permission.
2.6 We retain the right to suspend or terminate your account at our discretion if we have reasonable suspicion of fraudulent activity related to your use of the Services.
2.7 We also reserve the right to suspend or terminate your account if we deem your conduct inconsistent with the terms and conditions outlined in this agreement.
3. REGISTRATION
3.1 To use the Services, you must register an account with us and provide your details.
3.2 By registering an account, you acknowledge and accept this agreement, including any future amendments or modifications made by us.
3.3 It is prohibited to provide false or misleading information during the registration process or while using the Service.
3.4 If your details have changed since your last use of the Service, you must update your information accordingly.
3.5 Failure to provide complete and accurate information may result in loss or damage for which we will not be held responsible.
4. LEGAL CAPACITY
4.1 To use the Services, you must possess the legal capacity to enter into binding contracts and be over 18 years of age.
5. PLACING ORDERS
5.1 The Site and the Services enable you to place orders for the purchase of items or products displayed on the Site.
5.2 When utilising the Site, your browser securely transmits information to GoDaddy’s servers.
5.3 We may retain your personal information to fulfil legal obligations or resolve disputes that may arise.
6. USE OF YOUR PERSONAL INFORMATION
6.1 We will utilise your personal information for purposes such as processing your account registration, handling your orders and purchases, processing payments, and delivering your orders and purchases.
6.2 Your personal information may be used to send you promotional material. If you wish to opt out of receiving such material, you can unsubscribe at any time.
6.3 The information collected from you may also be used to enhance and improve our services.
7. SHARING OF YOUR PERSONAL INFORMATION
7.1 To dispatch your orders and purchases, we engage various freight and courier services. Therefore, we need to provide your name, delivery address, and telephone numbers to these services. We ensure that our freight and courier suppliers maintain the confidentiality of this information.
7.2 In certain instances, your personal information may be disclosed to third parties, as necessary, to process and collect any amounts payable by you to us, such as PayPal.
7.3 We will not disclose your personal information to any other third party unless required or authorised by law, with your consent, or for a purpose directly related to the primary purpose of collection.
8. ACCESS AND UPDATE OF YOUR PERSONAL INFORMATION
8.1 Once you have registered an account on our Site and used our services, you can access and modify your personal information by visiting your account through the Site.
8.2 For all other requests to access your personal information, please submit a written request to our Privacy Officer.
8.3 If we deny your request for access to your personal information, we will provide you with reasons for the refusal.
8.4 If you make a written request for access to your personal information, we may charge a reasonable fee for retrieving it. We will inform you of any applicable fees before proceeding.
9. WARRANTY
9.1 The warranty for our products is void if they are used in a commercial setting. Our products are designed for residential use only.
9.2 General wear and tear, minor blemishes, and marks due to the timber nature of our products, whether from delivery or over time, are not covered under this warranty.
10. CONTACTING US
10.1 If you have any questions or concerns about this agreement or your privacy, please contact us via email or postal mail at:
(a) Email: info@steamsaunasaustralia.com.au
